I am a B2B commercial professional with extensive experience in sales, customer relationships, and business operations across industrial, technical, logistics, and service sectors. My career combines hands-on selling, sales leadership, customer service and business development.
I have worked in SMEs, family businesses, startups, and large international organizations, giving me a strong ability to adapt to different business environments and decision-making cultures.
I help companies grow by developing customer relationships, improving sales processes, and aligning commercial activities with business goals. My work is strongly customer-driven but always supported by a clear financial and operational understanding.
I am known for being practical, reliable, and results-oriented — someone who turns plans into action and action into measurable outcomes.
What I bring?
Revenue Growth, B2B Sales & Marketing
Driving sustainable revenue growth through B2B sales, marketing-driven customer acquisition, and long-term key account development.
Sales, Service & Customer Success
Leading customer service and sales support functions while aligning sales, service, and customer success to deliver consistent customer value.
Business & Process Development
Developing and improving order-to-cash processes, customer workflows, and commercial practices through hands-on execution to increase efficiency and customer satisfaction.
Systems & Data-Driven Work
Leveraging ERP and CRM systems, sales reporting, and structured processes to improve visibility, follow-up, and decision-making.
Financial & Business Understanding
Working confidently with pricing, margins, and business performance metrics to ensure commercial actions support profitability.
Head in the clouds, feet on the ground, hands in the dirt.
How I Work
I combine a strong sense of responsibility with a practical, solution-focused approach. I believe good results come from clear goals, well-defined roles, and open cooperation between people. I am used to taking initiative, carrying responsibility, and ensuring that agreed things actually get done.
Education
- Bachelor of Business Administration (BBA), Digital Business
- Associate’s Degree, Specialist Qualification in Business Administration, Financial Management
- Vocational Qualification in Business, Accounting
I value continuous learning and actively develop my skills to stay relevant. I am currently studying for a Master’s degree in Sales Management (YAMK) at Tampere University of Applied Sciences while working full time.
Digital & Systems
Hands-on experience in ERP and CRM systems, e-commerce platforms, and financial tools, including system implementations, key user roles, and data-driven use of technology, marketing, and analytics.
- ERP & CRM: MS Dynamics AX & CRM, KoneFutur, Oscar ERP, Lemonsoft, SAP, Salesforce Lightning, Pipedrive
- E-commerce & Payments: WooCommerce, MyCashFlow, Paytrail, SumUp
- Finance: Procountor, Heeros, Basware InvoiceReady
- Web & Marketing: WordPress, Mailchimp, Canva, InDesign
- Social & Analytics: Facebook, Instagram, TikTok, YouTube